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Atlas Tickets firmly stands behind the products and
services we sell. Once your order is confirmed, we guarantee that you will
receive the tickets you selected. After you receive an order confirmation
from us, if for any unforeseen reason the tickets you selected are not
available, we will substitute a comparable or better ticket for the same
price or we'll refund your money. We guarantee it.
How do I know that the tickets listed on Atlastickets.com are authentic?
We go to great lengths to make sure that the products we sell are
authentic and the services we offer are beyond reproach. Atlastickets.com
enforces the industry's most stringent rules for listing tickets on our
system-yet we still are able to offer you the largest selection. You can
shop our site with confidence knowing that we thoroughly screen and check
all references for every seller who lists their tickets with us.
If an event is canceled in its entirety and is not rescheduled, how is it
handled?
If an event is canceled in its entirety and is not rescheduled, tickets
must be returned within 10 days of the scheduled event date. All tickets
must be returned to Atlas Tickets for a refund. This includes all tickets
purchased via telephone, via fax, via internet or through our local
office. All refunds will be made in the same manner in which payment was
made. The tickets must be sent in a secured fashion (Federal Express, UPS,
Certified Mail, etc.) to the address below, or presented in person to our
Office between the hours of 9:00 a.m. and 6:00 p.m., Monday through
Friday. Please include your name and order number with the return tickets.
What if my event is postponed?
If an event is postponed, the tickets will be honored for the rescheduled
event date. New tickets will not need to be issued. We are not able to
offer customers refunds on postponed events.
What if my tickets are lost or stolen?
Please safeguard all tickets and handle them as you would handle cash.
Lost or stolen tickets: (a) will not be replaced; (b) will not have
location slips issued in replacement; and (c) cannot be replaced under any
circumstances
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