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Privacy Policy

POLICIES GOVERNING USE OF THIS WEB SITE AND OUR SERVICES

Please read the following text carefully and in its entirety as it details important information on our policies and the terms and conditions you are agreeing to when utilizing our web site and services.

1.0 AGREEMENT; TERMS AND CONDITIONS

By visiting, using or ordering from this web site, you expressly agree to be bound by the following terms and conditions and to adhere to these Terms and Conditions and all applicable laws and regulations governing this web site.

If you break these terms and conditions, ATLAS TICKETS reserves the right to prevent you future use of the web site, cancel your ticket order, and/or take appropriate legal action and remedies available against you.  Promo Codes are limited to one per customer per event.

2.0 CHANGES IN TERMS AND CONDITIONS

ATLAS TICKETS, the owner and operator of AtlasTickets.com reserves the right to change these Terms and Conditions at any time. Posting updated Terms and Conditions on this site will make the new Terms and Conditions effective immediately and binding on all users of this web site without exception.

3.0 TICKET PURCHASE POLICY

Pursuant to California law, Atlas Tickets hereby discloses that the purchase price of the tickets contains a service charge or profit which has been added to the face value of the tickets.

Atlas Tickets, Inc. agrees to use its best efforts to procure and to deliver, prior to the date of the event, the tickets described.

Promo Code and Discount Policy

A promotion code is applied to user's entire purchase.  Only one promotional offer can be used at a time. Limit one promotional code per customer per sale.  Minimum purchase required in $50.00.

The coupon code is for online purchases must be entered at the time of checkout on the payment page.  Failure to do so does not entitle the customer to a refund of the coupon discount amount after the sale.  We cannot retro-actively apply coupon discounts for orders already placed.

Promotional codes have no cash value and cannot be redeemed for cash or assigned or transferred for value.

We reserve the right to cancel or reject any order if in our opinion the coupon used was unauthorized, ineligible or obtained illegally or altered in any way.

Internet sales are not in real time; therefore, all tickets are subject to availability and change.

  • Ticket availability and prices quoted are subject to change without notice.
  • Ticket prices and availability are not guaranteed until orders are confirmed.
  • Atlas Ticket Service further reserves the right to refuse any order at our discretion.
  • We will contact you if the tickets you ordered are no longer available or if we are unable to fill the order as you requested.
  • We may offer you alternate seats if the original seats you requested are not available.
  • You will be notified by telephone or email once your order is confirmed.
  • Note that online orders placed after 6:00 PM US Pacific Standard Time on weekdays or at any time during weekends may not be processed until the next working day.

Also should Atlas Tickets fail to deliver to a BUYER the full quantity of tickets contracted for, Atlas Tickets sole obligation or liability shall be limited to the return to BUYER of any deposits and/or payments for undelivered tickets previously made by BUYER to Atlas Tickets.

Due to policies set forth by the organizers of the events for which tickets are sold on this web site, Atlas Tickets cannot issue exchanges or refunds after BUYER has placed an order, unless Atlas Tickets is unable to fill the order.

All sales are final. No cancellations, refunds, or exchanges. If an event is canceled for any reason other than an act of nature (e.g. rained out, earthquake, flood, etc.), strikes, or lockout, and not rescheduled, we will provide a full refund for the amount paid for the tickets. Shipping charges are non-refundable. If an event is postponed or rescheduled, please retain your ticket. In most cases, the original purchased ticket will be honored for the new event date. New tickets will not be issued.

Atlas Tickets is not responsible for lost, stolen, damaged or destroyed tickets once tickets are delivered or are in the BUYER'S physical possession. Please note that direct sunlight or heat can damage certain types of tickets.
 
4.0 Shipping Information
Tickets that are shipped will be done via Federal-Express standard, priority over-night or 2-day. Fed-Ex has a 5:00pm EST cutoff time Monday-Friday, therefore all order placed after 5:00pm EST will be shipped out the following business day.  A signature will be required for all tickets delivered via Fed-Ex. We do not allow any reroutes on ticket deliveries. The courier must deliver it to the address on the package. Tickets are normally sent to the credit card billing address. The billing address will be verified with your credit card company, so you must use the exact address on your credit card bill. Should you require delivery
to an address other than the billing address, we will require a faxed authorization from you. This includes a signed copy of the invoice, along with a copy of your driver's license and the credit card that was used. This is to protect against fraud.

5.0 INDEMNITY

All users and visitors of this web site agree to indemnify and hold Atlas Tickets, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of this web site, including your use of this web site to provide a link to another web site.

6.0 PRIVACY POLICY AND SECURITY OF SENSITIVE DATA

Atlas Tickets is firmly committed to protecting the privacy of our customers and visitors of our website. If a visitor simply browses our site, no personal information is entered and therefore remains anonymous. When a visitor makes a purchase on our site, we will collect full contact details and information from the customer. The information will not be sold or otherwise revealed to third parties at any time. It will be used primarily to communicate with the customer in order to promptly fulfill the order. We may also use such information to contact you for marketing and promotional purposes. Our website is tested daily for vulnerability assesssment thru Scanalerts's Hackersafe Program which enables us to mantain the highest levels of network security.

6.1 FOR ONLINE SECURITY

Our website is tested daily for vulnerability assessment thru Scanalert’s Hackersafe Program which enables us to maintain the highest levels of Network Security.
Customer information stored in our online database is protected from hacking attempts by industrial strength firewall software and data base protection measures. We are constantly upgrading our systems as new technology becomes available in order to maintain the highest level of online security and data integrity.

6.2 FOR OFFLINE SECURITY

Employees with access to customer information or other sensitive information are not permitted to remove this information from our office premises at any time. We limit the number of employees with access to sensitive information to a minimum required to provide top-notch service to our customers.

6.3 YOUR ACCESS TO AND CONTROL OVER INFORMATION

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

7.0 NON-AFFILIATES

Atlas Tickets is an independent, privately owned company engaged in the business of buying and selling tickets at a premium for sporting events, concerts and theatre. The amount charged over the face value of the tickets represents our fair compensation for the difficulty involved in obtaining premium seating to hard-to-get and sold out events.

Atlas Tickets is in no way affiliated with any box office or official organizers of the events for which we obtain tickets.

8.0 CONTACTING US

If you have any questions about the above Terms and Conditions, please contact:

Atlas Tickets
3320 Kemper Street, Suite 101
San Diego, CA 92110
Tel: 1-800-955-7899 or 1-619-222-7800
Fax: 1-619-222-4533

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Testimonials

The best ticket service I have ever dealt with! Thanks so much!
Mary from Anaheim, CA

They were on it. Couldnt be happier with the seats.  Truly Awesome

Mark from Fullerton, CA

Great seats and I was able to get a hold of seller by email and phone instantly.
Kathleen from Santa Clarita, CA

My tickets were delivered quickly and the seats were as described. Thank you!

Matthew from Tucson, AZ


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